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25 Experts Covering Your Questions on CRM
Apr 8, 2025
📄 AI x CRM: A Practical Look at What’s Out There
📄 ChatGPT, Perplexity or Claude – Which one is best for subject lines?
📄 The Future of CRM: Turning Emails into Conversations with ChatGPT
📄 AI & No-Code Hacks to Make Your CRM Work Smarter (Not Harder)
🎧 #8 – Milica Markovic: Scaling personalization with just two Google Sheets and contextual A/B tests
🎧 #6 – Dr. Markus Wübben: Using AI to unlock CRM democratization and lifetime value strategies
📄 From Leads to Loyalty: How Paid Acquisition and CRM Work Together for Success
📄 The Data Pro’s Guide to Maximising CLV with CRM
📄 Predict the Power of CRM
🎧 #9 – Tom Burrell: Building business cases for CRM, working with finance, proving CLV impact
🎧 #7 – Moritz Köllinger: Why CRM needs to start early in startup growth, with proof-driven leadership buy-in
🎧 #4 – Krzysztof Szymanski: When to switch tools and how to scope ROI before replatforming
📄 CRM and Beyond: How Automation Can Make Your Team Work Better Together
📄 The Essential Guide to B2B Marketing Automation
🎧 #8 – Milica Markovic: The "Asset Farm" method for scalable campaign creation
🎧 #7 – Moritz Köllinger: Migration strategy and aligning CRM with product at early stage
🎧 #4 – Krzysztof Szymanski: People–Process–Platform framework for better CRM foundations
🎧 #5 – Timothy Lange: Hybrid loyalty and CRM set-up in hospitality
📄 How to Prioritize and Scale as a Team of One
📄 Bridging the Gap Between Customer KPIs and CRM Performance Measures
🎧 #9 – Tom Burrell: Feeling undervalued? Here's how to shift perception inside your company
🎧 #8 – Milica Markovic: Leading with empathy and product mindset in CRM
🎧 #6 – Dr. Markus Wübben: How CLV thinking unlocks smarter leadership in CRM
🎧 #4 – Krzysztof Szymanski: Adapting CRM setup to team skill sets and company phase
🎧 #3 – Alexander Seiler: The case for lifecycle-aligned CRM squads and unified KPI trees
🎧 #1 – Susanna Dunham: From jack-of-all-trades to deep specialists: CRM team models at GoStudent and HelloFresh
📄 Going Retro: SMS Marketing is Back – Here’s What You Need to Know
📄 5 Compelling Reasons to Start Your WhatsApp Strategy Today
📄 How to Improve Customer Engagement with Contextual Personalisation
🎧 #8 – Milica Markovic: Beating the editor with contextual personalization A/B tests
🎧 #2 – Elsa Dez: Streamlining omnichannel campaigns with centralized segmentation and testing CRM message fatigue
📄 How Promo Boosts Retention 5x at Germany’s #1 Car Marketplace
📄 Stop Obsessing Over Abandoned Carts – Look at Drop-Offs Instead
📄 How Blinkist Drives 50% More Engagement
🎧 #5 – Timothy Lange: CRM and loyalty in the travel world of Numa
🎧 #1 – Susanna Dunham: Experimenting with machine learning to cut reactivation costs
🎧 #1 – Susanna Dunham: Why CRM under Customer Success works at GoStudent
🎧 #2 – Elsa Dez: From Marketing to Product – repositioning CRM inside Kleinanzeigen
🎧 #3 – Alexander Seiler: CRM isn’t a channel — it’s a function. How to structure it right
📄 How I Use CX and CRM to Grow Businesses
📄 CRM and Paid Ads: Better Together
🎧 #7 – Moritz Köllinger: From retention to revenue — making CRM central to startup strategy
🎧 #6 – Dr. Markus Wübben: How CRM delivers on profitability when activated early
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